Our Policies
Everything you need to know about ordering and reservations
To-Go Order Policy
All to-go orders must be picked up within 30 minutes of the scheduled pickup time. Orders not picked up may be cancelled. Please call us if you're running late and we'll do our best to accommodate you. All items are packaged fresh and ready for transport.
Reservation Policy
Reservations are held for 15 minutes past the scheduled time. Please call if you're running late. For parties of 6 or more, a credit card may be required to hold the reservation. We recommend making reservations for weekend dining and special occasions.
Cancellation Policy
We kindly ask for 24 hours notice for reservation cancellations. Same-day cancellations or no-shows may result in a cancellation fee for future large party reservations. Please contact us as soon as possible if your plans change.
Questions About Our Policies?
We're happy to help clarify anything. Reach out to us anytime!
sugarloveatthehub@yahoo.com